Allen-based • DFW-wide Homes + Small Business No contracts

Computer repair & IT support in DFW Fixed fast.

Wi-Fi drops, printers, slow computers, email chaos, new device setup — TexDesk gets you back to normal without upsells, jargon, or “have you tried turning it off and on” energy.

Veteran-owned & operated Allen-based • Serving DFW Clear pricing before work starts
Service area

Based in Allen, TX. Serving Dallas–Fort Worth including Plano, McKinney, Frisco, Richardson, Addison, Carrollton, Garland, Irving, Grapevine, Lewisville, Denton, Arlington, Fort Worth, and nearby cities. Remote support available across DFW.

Typical response: quick during business hours
✅ Clear pricing before work starts
✅ Remote or on-site
Most requested fixes
What we knock out daily
📶 Wi-Fi & Internet
Dead zones, drops, slow speeds, router/mesh setup.
🖨️ Printers & Scanners
Offline, driver errors, scanning to email, setup.
💻 Slow Computers
Cleanup, performance fixes, startup tuning.
📧 Email & Accounts
Outlook/Gmail/M365, password resets, MFA help.
Want the fastest path? Call or text and we’ll recommend remote vs on-site.
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Services

Support that feels simple

Whether it’s home tech or a small office, you get straight answers, clean fixes, and no weird upsells.

🏠

Home Tech Support

Wi-Fi, smart TVs, laptops, phones, printers, email setup, and “why is this doing that?”

🏢

Small Business IT

Fast help for small teams — without a contract. Keep work moving.

🔐

Security Basics

MFA setup, account recovery, password manager guidance, device hardening.

☁️

Microsoft 365 / Google

Email, calendars, users, permissions, setup help, and cleanup.

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New Device Setup

New computer? New phone? We set it up clean, secure, and synced.

🛠️

“Just Fix It”

If it plugs in, connects to Wi-Fi, or causes stress — it’s probably in scope.

How it works

Three steps. No drama.

1) Reach out

Call or text what’s happening. If you can, add a photo/video.

2) Pick fastest option

Remote if it’s quick. On-site if it needs hands-on. Your choice.

We confirm the rate before any work begins.

3) Fixed + prevented

We solve it and show you how to avoid the same issue again.

No jargon. No upsells. Just clean results.

Pricing

Support options

Friendly, straightforward help for homes and small businesses. No contracts. No surprise fees. We confirm the rate before any work begins.

On-Demand Support

Fast help when something breaks

We focus on fixing the problem first — not watching the clock.

Remote support from $80 On-site support from $105
Upfront + approved
Remote from $80 • On-site from $105
  • • Remote or on-site help (we recommend the quickest option)
  • • Wi-Fi and internet troubleshooting
  • • Printer setup, scanning, and fixes
  • • Email issues (Outlook/Gmail/Microsoft 365/Google)
  • • Slow PC/Mac cleanup and performance problems
  • • New device setup (computers, phones, smart TVs)

Best-effort service. Client is responsible for backups. TexDesk is not liable for pre-existing issues or data loss.

Monthly Care Plans

For consistency

Great if you want priority scheduling and predictable support.

Starter Care
Home offices & very small teams
Growth Care
Most popular for small businesses
Business Care
10+ users / multi-site needs
💬 Ask About Care Plans

We’ll scope your needs and send a straightforward quote.

FAQ

Quick answers

How fast do you respond?

Usually quick during business hours. If it’s urgent, call — that’s the fastest path.

Do you support Mac and Windows?

Yep — Windows, macOS, and mixed environments.

Do you require contracts?

Nope. On-demand is available anytime. Care plans are optional.

Remote or on-site?

We’ll recommend the quickest option. You choose what you prefer.

Can you help after hours?

For some situations, yes — call/text and we’ll tell you what’s realistic.

Do you upsell hardware/software?

No. If you truly need something, we’ll explain why and give options — no pressure.

Contact

Send a message

Prefer not to call? Use the form and we’ll get back to you.

Or email directly: info@texdesk.com

Fastest way to reach us

Call or text. If you can, include what device it is and what changed right before it broke.

Serving homes and small businesses. Remote first when possible.