What We Offer
⚡ Remote IT Support
Fast response times and expert troubleshooting to keep your business running.
🖥️ Device Monitoring
24/7 patch management and performance tracking for peace of mind.
👥 User Management
Seamless onboarding and offboarding to simplify your IT processes.
🔐 Email & Security
Secure email setup and multi-factor authentication (MFA) enforcement.
Why TexDesk?
TexDesk is your dedicated IT partner for small and midsize businesses. We understand that technology shouldn’t slow you down—it should empower you to grow. Whether you're a startup, a growing team, or a well-established firm looking to simplify IT operations, TexDesk is designed to fill the gaps in your support coverage without the complexity of a large IT department.
Our approach is strategic and proactive. We don’t just wait for problems—we actively prevent them. Through consistent monitoring, timely updates, and real-time support, we help keep your systems running so your team stays productive.
With a personalized touch and real-world experience, we meet you where you are—and scale with you as you grow. When you partner with TexDesk, you’re not just outsourcing support. You’re gaining a trusted advisor who’s invested in your success.
Pricing
Starter
$99/mo
- ✔ Support for up to 5 users
- ✔ Remote support during business hours
- ✔ Microsoft 365 / Google Workspace assistance
- ✔ Initial setup for workstations & email accounts
- ✔ Endpoint monitoring (CPU, memory, disk alerts)
- ✔ Printer & Wi-Fi troubleshooting
Pro
$179/mo
- ✔ Support for up to 10 users
- ✔ Priority-level response times and After-Hours support
- ✔ Full onboarding/offboarding for staff
- ✔ Patch management & Windows updates
- ✔ Email security & spam filtering support
- ✔ M365/Google: license management & user roles
Business
Starts at $279/mo
- ✔ Support for 15+ users
- ✔ Custom onboarding workflows & policies
- ✔ Full environment audits & monthly reports
- ✔ Remote device management & app deployment
- ✔ MFA policy & security configuration
- ✔ Dedicated monthly strategy call
FAQs
How fast is your response time?
Most tickets are answered within 30 minutes during business hours. Emergency support is available for subscribed clients.
Do you support both Mac and Windows?
Yes! TexDesk supports both Windows and macOS environments, including hybrid setups and cloud-based tools like Google Workspace and Microsoft 365.
Do you require long-term contracts?
Not at all. Our plans are monthly with no commitment. Upgrade, downgrade, or cancel anytime.
What is onboarding?
We handle account creation, software deployment, security policies, and device configuration to ensure every new user is set up for success.
What’s included in monitoring?
We monitor device health, CPU/memory/disk usage, patch compliance, antivirus status, and offline alerts in real-time.
Can I request help after hours?
After-hours support is available for Business and Custom tier clients. Emergencies are always prioritized.
Do you offer compliance reporting?
Yes, the Custom plan includes quarterly reports aligned to common frameworks (e.g., HIPAA, NIST, CIS). Others can request them à la carte.
Contact Us
Or email us directly at info@texdesk.com